The Fernhurst Centre (the Centre) wishes to keep in touch with its users and supporters. This policy aims to explain what information about individuals, known as personal data, the Centre collects and holds and how it uses it. For the purposes of data protection legislation the Fernhurst Centre Limited is the data controller and data processor of this information and can be contacted at The Fernhurst Centre, 2 Crossfield, Vann Road, Fernhurst, Haslemere GU27 3JL <> or 01428641931

How the Centre collects information

The Centre only collects and stores information pro-actively given to it by individuals. It does not use cookies or any other indirect method of personal data collection.

The type of information that is collected and held

The Centre asks users, volunteers and supporters who fill out forms, whether online or in hard copy, relating to the services and the activities the Centre offers or to future donations, to provide contact details such as address, email address and telephone number. The Centre may also ask for contact details to be given, if desired, on forms inviting opinions, suggestions and comments. At the time of asking for this data, the purpose to which it will
be put are stated.

The Centre uses CCTV inside the Centre for the purposes of crime prevention. Footage is kept on a rolling basis and old footage deleted.

What the Centre does with the information collected

The Centre may use the information collected to keep in touch with users and supporters by email and by telephone and post for the purpose of notifying them of events and activities at the Centre and related information.

Volunteers’ details are used in the same way and to contact the volunteer regarding rota duties.

The Centre will not disclose to or share with any third party any personal data for marketing or any other purposes.

The Centre does not collect or hold data regarding children under 18.

Control and security of personal data and rights of the individual

Personal data held online by the Centre is protected by password and only accessible to and used by relevant members of the Centre’s management team. Manual records are kept in locked cabinets. Regular reviews of data held are undertaken to ensure details are up to date.

Individuals may opt out of all or any type of communications undertaken by the Centre at any time by contacting the Centre (details above) or by using the unsubscribe option contained within online communications.

An individual whose contact information is held by the Centre has a range of rights under applicable data protection laws including the right to access the information held about him or her and the right to require it to be updated. This may be done by contacting the Centre at the address given above.

NOTE: This Privacy Policy may be amended from time to time. The Privacy Policy will be available on the Centre’s website. This policy was reviewed in April 2018.
The Fernhurst Centre

Privacy Policy